Question 1

Can I join the session without completing the pre-course work?

Accepted Answer

No, you’ll need to complete the required pre-course work before attending the live session. This self-paced portion is essential to help you get the most out of the training and come prepared to fully participate.

Question 2

Can instructors diagnose or provide therapy?

Accepted Answer

No, MHFA Instructors and First Aiders do not diagnose or provide therapy. Only licensed professionals can diagnose. Their role is to recognize signs, offer support, and connect people to appropriate help. MHFA is not a replacement for professional care.

Question 3

Are both MHFA and CALM evidence-based programs?

Accepted Answer

Yes, MHFA is a well-established, evidence-based training. CALM is nationally recognized and evidence-informed, focusing on proven strategies to reduce suicide risk by promoting lethal means safety.

Question 4

How do I receive my certification and CEU credits after the training?

Accepted Answer

To receive your certificate of completion and a CEU submission form for state certification, please email us after completing the full training. You’ll be responsible for submitting the form to your state or licensing board for CEU credit approval.

Question 5

How should I prepare for the event?

Accepted Answer

For the best experience, we recommend joining from a quiet, distraction-free space and arriving on time, as participants who join more than 15 minutes late may not be admitted. Be sure to have your Zoom link ready from your confirmation email.

Question 6

Why can't I register for this event?

Accepted Answer

You must register at least 72 hours before an event. Most programs are ongoing series with multiple dates. Please check our calendar for upcoming sessions.

Question 7

Do I have to pay to attend?

Accepted Answer

No, all events are completely free to attend. We are a grant-based program and believe in removing barriers to connection and support and are proud to offer these sessions at no cost to our community.

Question 8

Do I need to live in Texas to participate?

Accepted Answer

No—VSN is based at the University of Texas at Austin’s Institute for Military & Veteran Family Wellness, but we are a nationwide network open to any military-connected individuals in the US and beyond.

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